Privacy Policy

Effective Date: October 1st 2023

This Privacy Policy describes how Hamlet Perez of The Vincent Koo Team at eXp Realty ("we," "our," or "us") collects, uses, discloses, and protects the personal information provided by users ("you" or "your") of our real estate website and related services (the "Website"). We are committed to safeguarding your privacy and complying with all applicable data protection laws and regulations, including but not limited to the New York State Personal Privacy Protection Law.

1. Information We Collect

We may collect the following types of personal information when you interact with our Website:

  • Contact Information: This includes your name, email address, phone number, and postal address.

  • Account Information: If you create an account on our Website, we may collect your username, password, and other account-related information.

  • Property Information: If you inquire about or list a property, we may collect information related to the property, including its location, price, features, and photographs.

  • Communication Data: We may collect data related to your communications with us, including emails, chat messages, or other forms of correspondence.

  • Usage Information: We collect data about how you use our Website, including your browsing history, search queries, and device information (e.g., IP address, browser type, operating system).

  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your interactions with our Website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.

  • To communicate with you, respond to your inquiries, and send you updates.

  • To personalize your experience on our Website.

  • To facilitate property listings and searches.

  • To comply with legal obligations.

  • To protect our rights, privacy, safety, or property and those of others.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: We may share data with third-party service providers who help us operate the Website and provide related services.

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

4. Your Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Change your cookie settings.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Hamlet Perez
Licensed Real Estate Salesperson
The Vincent Koo Team at eXp Realty
Email: hamlet.perez@exprealty.com
Direct: (917) 997-0997